Dr. Raed Farhat thanks you for choosing to use the application in accordance with the instructions detailed in these terms and conditions.
Silence Inner is a medical application aimed at assisting in the treatment and management of tinnitus, a ringing problem in the ears ("the application"). The application is an online and convenient platform that provides a variety of treatments for dealing with tinnitus, such as online treatments with expert doctors, video clips that include answers to questions regarding tinnitus, scenarios, games, mindfulness, and more ("the services").
In addition, the application provides information about the services, information about tinnitus, professional articles, and more ("the content").
1.1 These terms and conditions constitute a binding agreement between you ("the user") and the application regarding the use of the application on any mobile phone, tablet, or other communication device, such as a computer. They also apply to the use of the application, whether via the internet or any other network or communication means. Please read the terms of use carefully, as using the application and performing actions within it indicates your acceptance of the terms included in these terms and conditions ("the terms").
1.2 The provisions of these terms apply equally to both genders, and the use of masculine or feminine language is for convenience only.
1.3 Use of the application is restricted to individuals with legal capacity aged 18 and above. A minor's use of the application and purchases made by a minor require the consent and supervision of a parent or guardian.
1.4 These terms represent all agreements and understandings regarding the use of the application. Failure to exercise or enforce any right or provision of these terms will not constitute a waiver of such right or provision by the application. The application reserves the right to assign any or all of its rights and/or obligations under these terms to others.
1.5 If any provision of these terms is found to be unenforceable or invalid for any reason, this shall not affect or impair the legality, validity, and enforceability of the remaining provisions of the terms.
1.6 The information in the application is not intended for distribution or use by any person or entity in any country or jurisdiction where such distribution or use would contravene the law or regulation or subject us to any registration within that country or jurisdiction. Accordingly, those who choose to use the application in such places will do so at their own discretion and will be solely responsible for compliance with the laws of that location.
2.1 The application can be downloaded for free from the Apple App Store and Google Play Store ("the app stores"). In addition to these terms, the terms and conditions of the app stores will apply.
2.2 The following conditions apply to the use of the application downloaded from the app stores:
2.2.1 The license to use the application is limited and non-transferable on the device you are using and is subject to the terms of use of the app stores.
2.2.2 The application's responsibility for maintenance and support shall be as stated in these terms.
2.2.3 You declare and agree that: (1) You are not using the application in a country subject to a U.S. government embargo or a country designated by the U.S. government as a "terror-supporting" country; (2) You are not listed on any U.S. government prohibited or restricted list.
2.2.4 When using the application, you undertake to comply with the app stores' and third-party terms.
2.2.5 You agree and acknowledge that the app stores are third-party beneficiaries of these terms and the license to use the application and that each app store has the right to enforce these terms.
2.3 We reserve the right to charge a fee at any time for downloading and/or using the application.
3.1 Using the services and the application involves registering or purchasing a service package ("the Packages").
3.2 The application offers a variety of free and paid packages.
3.3 When registering and using the application, the user will be asked to provide their details, such as full name, phone number, email address, and other medical data required to provide the services (at the application's discretion). It is clarified that there is no legal obligation to provide the information; however, not entering the requested details and data or providing incorrect information may prevent and hinder the use of the services and the application.
3.4 The user is obliged to provide correct, up-to-date, accurate, and complete details when using and/or registering in the application. Attempting to impersonate a user or another person or to use another user's username and/or password constitutes a violation of these terms. The application reserves the right to remove users who impersonate another person and/or use another user's username and password. If necessary, in the event of a change in details, they must be updated in the application or by contacting the application.
3.5 Purchasing services in the application will be done via credit card or any other payment method displayed in the application.
3.6 Prices, availability, and other purchase conditions are listed in the application and may change from time to time. The application is not obligated, in any way, to maintain any particular range of services. The application reserves the right to change the range of services and the system presented in the application at any time, to replace them, reduce them, add to them, change their prices, and alter their purchase conditions without any prior notice or warning.
3.7 When making a purchase, you are responsible for providing correct, accurate, up-to-date, and complete information. The application may verify the details entered after an order is placed and may cancel or limit the order at any time, at its sole discretion, including due to providing incorrect and/or incomplete and/or false details. If a payment has been made for a canceled order, the application will refund the payment amount to the same payment method.
3.8 If, for any reason, the credit card company refuses to transfer the payment amount for a purchase, the application may suspend or immediately discontinue providing the service and may demand payment along with any costs incurred due to the refusal (including fines from a third party) through other means, at the application's discretion. If the application is forced to take legal action to collect outstanding payments, you agree to indemnify the application for all expenses incurred, including attorney fees and additional legal costs.
3.9 Purchases in the application are subject to additional terms and conditions of credit card companies and/or any other payment methods listed in the application.
3.10 After registering and making a purchase, the user will receive a personal username and password for their personal account, through which the services and access to the system will be provided.
3.11 When registering and purchasing a subscription, you agree to keep your password confidential, and you acknowledge that: (1) your account is personal; (2) you will be solely responsible for any actions or use made from your account and/or the application; (3) you will not allow others to access your account and/or the application and/or sell your personal account to any other party; (4) the payment for the package is personal, and the services are for personal use only.
3.12 We reserve the right to change the application and/or the services or to discontinue them without prior notice.
3.13 Use of the services and the application involves signing a consent form for the use of information.
3.14 Providing the services and access to the application is subject to the application's sole discretion, and the application shall not be responsible for any delay and/or failure to provide the service and/or non-provision of the service, due to force majeure and/or third parties and/or technical malfunction and/or events beyond its control, including communication problems, technical issues, internet network problems, war, strike or shutdown, sabotage acts, public order disturbances, an act or omission by a third party or restrictions imposed by them, laws, regulations, orders or other government directives, security restrictions, epidemics, lockdown, weather conditions, or other circumstances beyond its control.
4.1 The content will appear and be displayed in the application.
4.2 The application is not obligated, in any way, to maintain any particular range of content.
4.3 The application reserves the right at any time to change the range of content displayed in the application, to replace them, reduce them, add to them, or modify them, without any prior notice or warning.
4.4 The manner of displaying content and information in the application is at the sole discretion of the application.
5.1 A request to change or cancel a subscription must be sent to the application via one of the contact methods listed at the bottom of the terms and conditions.
5.2 In the case of a subscription cancellation request, the subscription will be terminated within 3 days from the day the cancellation notice was received. Such cancellation above will be possible for a cancellation fee of 5% of the transaction amount or 100 NIS (whichever is lower). In the case of such cancellation above, the purchaser will not be charged on the next billing date and their access to the services will be terminated at the end of the period they paid for.
5.3 All refunds will be made using the payment method the purchaser used for the transaction.
5.4 Any cancellation or refund will be approved after the purchaser receives written notice from the application confirming it.
5.5 The above is subject to the transaction cancellation provisions in accordance with the Consumer Protection Law, 1981.
6.1 The information appearing in the application should not be construed as a promise of any result and/or a guarantee regarding the manner of providing the service. The application shall not be liable for any direct or indirect damage caused to the user as a result of relying on the information displayed in the application and/or through other links and/or any other internal and/or external information sources and/or the use of services presented by the application.
6.2 The information and data entered into the application by the user are the sole responsibility of the user. To receive the most accurate services, all required details and data must be entered fully. Providing partial or incorrect details may prevent the accurate and appropriate receipt of services by the user.
6.3 It is clarified that the information provided as part of the services and the content displayed in the application are provided for educational and enrichment purposes only and do not constitute recommendations or medical opinions from a certified professional, such as a doctor or specialist. Any action taken as a result of using the services and/or the application and/or the content displayed in the application should be done with due caution, and the sole responsibility for any damage (hopefully none) of any kind lies with the user. The user bears all responsibility for using the services and content resulting from the use of the application. The information and content displayed as a result of using the application should not be considered a guarantee of any result.
6.4 It is further clarified that the application is only an auxiliary tool, and the use of services and content displayed in the application does not constitute a substitute for receiving medical treatment and/or medical advice and/or medical diagnosis from a professional entity such as a doctor, specialist, or any other medical professional, and does not replace medical examinations and/or medical treatment by certified medical professionals. The responsibility for the user's decision-making and reliance on the information and content received as a result of using the application and services is solely the user's responsibility, and they must conduct a thorough check before taking any action, as well as consult with certified professionals, such as doctors, specialists, etc.
6.5 Application users shall have no claims against the application, its administrators, employees, or anyone on its behalf, and they shall not be liable, directly or indirectly, for any damage including bodily harm, property damage, or any other damage or loss caused as a result of receiving content and/or using services in the application, even if the application warned, recommended, or advised on a particular matter or specific service. Under no circumstances shall the application substitute or bear the responsibility of the user and/or service recipient. The user bears all responsibility and risk for any damage and harm to their body and/or property and/or the property and/or bodies of third parties arising from the use and/or non-use of the application and/or services and/or content displayed in the application.
6.6 The content in the application is provided "AS-IS". They cannot be customized to suit every individual’s needs. The user shall have no claim, lawsuit, or demand against the application regarding the features of the content, their capabilities, limitations, and/or suitability to the user’s needs, and the use of the application will be at the user's sole responsibility.
6.7 The application shall not be liable for any damage (direct or indirect), loss, distress, and expenses caused to users and/or any third parties as a result of using or relying on any content, information, data, presentation, image, video, audio, advertisement, product, service, etc., appearing in the application. Any such reliance is made at the user's sole discretion and responsibility.
6.8 Under no circumstances shall the application be liable for any damage caused to the user of the application by contacting professionals advertised in the application.
6.9 The user agrees that the use of the application will be at their sole and full responsibility. The application does not guarantee that the content and services advertised in the application will be complete, accurate, legal, or precise, or meet any user's expectations and requirements. The application shall not bear any responsibility for any results arising from them, or from their use, or from reliance on them, including: (1) errors, mistakes, and inaccuracies; (2) bodily or property damage of any kind caused by using the application; (3) interference in accessing the application or from the application; (4) any bug, virus, Trojan horse, etc., that may be transmitted to the application by any third party.
7.1 The application respects users' privacy and places great importance on its protection.
7.2 As mentioned, when you use the application and publish your details in setting up the profile, you confirm and are aware that the information will be stored in the application's databases and will be used, and may be accessed and/or sold to third parties (except sensitive information).
7.3 In addition to the information you provide when registering for the application, the application collects certain information about the device used in the application, and we may use your personal data, including but not limited to, geographical location, information about your use of the application, and information about your mobile device ("information collected in the application"). The information collected in the application may be used by the application for the following purposes:
7.3.1 To provide you with services and improve the application and/or the services;
7.3.2 For the proper operation of the application;
7.3.3 To analyze and manage the application properly;
7.3.4 To improve the application's customer service;
7.3.5 To contact you or provide you with data related to the application or the service.
7.4 When using the application, the application may automatically collect certain information. For example:
7.4.1 Your IP address, internet protocol, internet service provider or browser, and the type of device you are using;
7.4.2 Recording your activity in the application or a diagram of the pages you have visited;
7.4.3 Use of cookies to identify the device you are using;
7.4.4 Information you enter, share, or that can be obtained from your use of the application.
7.5 We may share your personal information with third parties (except sensitive information), including our business partners and service providers.
7.6 Examples of actions service providers may perform that involve your information:
7.6.1 To develop and maintain the application;
7.6.2 To accumulate information about customers and/or improve customer service. Subsequently, the application may share such information with potential marketing partners and advertisers.
7.7 The aforementioned service providers and business partners are given access to all or part of your information, and they may use cookies or other collection technologies.
7.8 The right to request access to information collected about you in the application or the right to be forgotten: You have the right to request the application to access the information collected about you by the application or the right to request the deletion of the information collected about you by the application. If you wish to request access or request the deletion of the aforementioned information, please contact us using the contact details at the bottom of the terms and conditions.
8.1 The application and its representatives take reasonable steps to help protect the personal data security of users. The application makes efforts to collect and secure the information in accordance with the privacy policy and the laws and regulations applicable in the State of Israel.
8.2 It is important to remember that one cannot be 100% guaranteed against hostile and determined activities by foreign entities, and therefore these actions do not offer absolute security. The application does not guarantee that the services within it will be entirely immune to unauthorized access to the collected information due to hacking and/or a flaw in the application's systems.
8.3 Application users shall have no claims and/or demands and/or lawsuits against the application's administrators or their representatives for unauthorized access to information collected about them by the application.
9.1 You are not permitted to use the application for any purposes other than those for which it is intended. The use of the application is allowed for personal and private purposes only, and it should not be used for commercial purposes except those approved in these terms and conditions and/or specifically approved by the application.
9.2 As a user of the application, you agree not to:
9.2.1 Retrieve data or other content from the application to create or compile a collection, database, sections, or a guide without prior written permission from the application;
9.2.2 Make unauthorized use of the application, including collecting usernames, email addresses, etc., by electronic or other means for the purpose of sending emails, or creating user accounts through automated means;
9.2.3 Use the application's database and sections.
9.2.4 Bypass, disable, or otherwise interfere with the security of the application, including using applications that prevent or restrict the use or copying of any content;
9.2.5 Deceive or mislead the application and/or its users, especially in an attempt to copy sensitive information such as user passwords;
9.2.6 Misuse the application's support services;
9.2.7 Use the system automatically, such as using scripts to send comments or messages, or using data mining, robots, or similar data collection and extraction tools;
9.2.8 Attempt to impersonate a user or another person or use another user's username and/or code and/or password;
9.2.9 Sell or transfer your personal account and/or the password you received;
9.2.10 Use information obtained in the application to harass, abuse, or harm another person;
9.2.11 Address another user in an inappropriate manner;
9.2.12 Use the application as part of any effort to compete with the application;
9.2.13 Retrieve, decode, or reverse-engineer part of the application, its capabilities, or its implementation;
9.2.14 Remove copyright or proprietary notices from any content or mark;
9.2.15 Copy or adapt the application's code or part of it, including but not limited to Flash, JavaScript, HTML, PHP, native languages, or other code;
9.2.16 Upload or transfer (or attempt to upload or transfer) viruses, Trojan horses, or other material, including using spam, which would interfere with the use of the application;
9.2.17 Perform an action that harms or damages the application, at the application's discretion;
9.2.18 Use the application in a manner that does not comply with the law, regulations, and rulings.
9.3 Any use of the application in violation of the above may result, among other things, in the termination or suspension of your rights to use the application.
10.1 The user shall indemnify the application, its employees, administrators, business partners, or their representatives for any damage, loss, profit, payment, or expense caused to them—including attorney fees and legal expenses—due to a breach of these terms.
10.2 Additionally, the user shall indemnify the application, its employees, administrators, or their representatives against any claim, lawsuit, and/or demand raised against them by any third party as a result of content provided by the user for publication in the application and as a result of links made to the application or due to: (1) the use of the application; (2) infringement of the rights of a third party, including intellectual property rights.
11.1 The application reserves the right to modify or remove any content in the application at any time for any reason at its sole discretion without prior notice. The application is not obligated to update any information or content in the application.
11.2 The application shall not be liable to you or to any third party for any changes, suspensions, or termination of its services.
11.3 The application does not guarantee that its services will be uninterrupted, timely, secure, or error-free, nor will it be immune from unauthorized access to the application’s computers or from damages, malfunctions, errors, or failures—in hardware, software, lines, and communication systems of the application or its suppliers.
12.1 These terms and conditions will remain in effect while using the application. Without limiting any other provision of these terms, the application reserves the right to prevent any user from using the application (including blocking certain IP addresses) for any reason or justification (without needing to provide a reason or justification) at its sole discretion, without prior notice or warning and without being liable for any damage resulting from its decision. Additionally, the application may terminate your use of it and/or delete your account and any content or information you have posted at any time without prior notice.
12.2 Without limiting the above, the application may prevent a user from using or block their access to it in any of the following cases:
12.2.1 If incorrect details are knowingly provided upon entering the application;
12.2.2 If the application is used to perform or attempt to perform an illegal act under the laws of the State of Israel, or an act that appears to be illegal, or to enable, facilitate, assist, or encourage the performance of such an act;
12.2.3 If the terms of these conditions are violated;
12.2.4 If the application is used with the intent to compete with the application;
12.2.5 If a user performs any action that prevents others from joining or continuing to use the application in any way.
12.3 If it is decided to close or suspend your account in the application, you are not permitted to open another account in your name, a false name, a borrowed name, or in the name of any third party. In addition to closing or suspending an account, the application reserves the right to take any legal action.
13.1 All copyrights and intellectual property rights are owned solely by the application or by a third party that has authorized the application to use these contents under the law, including the application's business partners.
13.2 You may not copy, distribute, publicly display, perform publicly, transmit to the public, modify, process, create derivative works, sell, or lease any part of the above, whether directly or through a third party, by any means or method, whether electronic, mechanical, optical, photographic, recording, or otherwise, without obtaining prior written consent from the application or the other rights holders, as appropriate, and subject to the terms of consent (if granted). This provision also applies to any processing, editing, or translation made by the application to content provided or submitted by users in the application.
13.3 If and to the extent that consent as mentioned above is given, you must refrain from removing, deleting, or altering any copyright or proprietary notices from any content or mark, for example: © copyright notices, or ® trademark symbols, accompanying content used.
14.1 The application may use links to websites and/or applications and/or other professionals ("Third-Party Sites") as well as articles, images, text, graphics, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third-party sites ("Third-Party Content"). Third-party sites and Third-Party Content are not vetted, monitored, or reviewed by the application, and the application is not responsible for any third-party content published through the application, accessed through the application, available through the application, or installed in it, including content, opinions, reliability, privacy practices, or other policies of or contained within third-party sites or Third-Party Content. Using a link or allowing the use or installation of third-party sites or any third-party content does not imply approval or endorsement by us.
14.2 The application is not responsible for any purchases and/or engagements you make from third-party sites or other companies, which will be exclusively valid between you and the relevant third party.
15.1 A user who registers in the application and is added to the application's mailing list consents to the use of their details for receiving marketing information, updates, and advertisements conducted by the application from time to time.
15.2 A user who registers as mentioned will be subject to the detailed mailing provisions in the following terms.
15.3 Do not leave another person's details in the application without their consent and/or without their presence on the screen when leaving the details and after all terms and conditions have been explained to them.
15.4 When leaving details, the user will be asked to provide personal information such as: first name, last name, phone number, and an active email address (at the application's sole discretion). Providing partial or incorrect details may prevent the ability to use the service and hinder contact creation if needed. In case of a change in details, they must be updated in the application.
15.5 It is clarified that there is no legal obligation to provide details in the application; however, without providing them, it will not be possible to receive marketing content and updates from the application.
15.6 The application will not use the provided details except in accordance with the application's privacy policy, which is an integral part of these terms.
15.7 Registering in the application and consenting to receive marketing content includes, among other things, receiving marketing content, information regarding promotions, updates, and discounts offered to registered users.
15.8 Consent to mailing (receiving marketing content) as mentioned constitutes the user's agreement to receive advertising materials under the Communications Law (Telecommunications and Broadcasts) (Amendment No. 40) 2008 ("Communications Law").
15.9 It is clarified that the registered user has the option to unsubscribe at any time from the mailing list by clicking on "unsubscribe from the mailing list" or any similar text appearing at the bottom of any mailing sent, or by contacting the application via email. As long as the registered user has not unsubscribed from the mailing list as mentioned, the application may, in accordance with the Communications Law, send direct mailing to the registered user as mentioned.
15.10 The application reserves the right to cancel a user's registration to the mailing list at its sole discretion. Without limiting the above, the application may prevent a user from using the application and/or cancel their registration to the mailing list or block their access to it in any of the following cases:
15.11 If incorrect details are knowingly provided when leaving details and registering in the application;
15.12 If the application is used to perform or attempt to perform an illegal act under the laws of the State of Israel, or an act that appears to be illegal as mentioned, or to enable, facilitate, assist, or encourage the performance of such an act;
15.13 If the terms of these conditions are violated;
15.14 If a user performs any action that prevents others from continuing to use the application in any way.
15.15 The information in the mailing does not constitute a promise of any result and/or responsibility for the service offered therein.
15.16 The application shall not be liable for any damage (direct or indirect), loss, distress, and expenses caused to the registered user and/or any third parties as a result of using or relying on any content, information, data, presentation, advertisement, product, service, etc., appearing in the mailing. Any such reliance is made at the registered user's sole discretion and responsibility.
15.17 The mailing as a whole, including all information contained therein, is offered "AS-IS" and will be as accurate and correct as possible. However, the information may not be complete, or technical or other errors may have occurred in the information.
15.18 The user agrees that they will have no claims regarding advertisements and/or ads displayed in the application, including regarding their placement in the application. It is clarified that regarding advertisements sponsored by third parties, the application has no involvement in selecting the displayed advertisements, their content accuracy, or their order of appearance.
16.1 These terms and conditions shall be governed solely by the laws of the State of Israel, without regard to its conflict of law principles.
16.2 The courts in the Northern District shall have exclusive jurisdiction over any matter arising out of and/or related to these terms and conditions.
17.1 We respect the intellectual property rights of others. If you believe that any information or content in the application infringes on your intellectual property rights, please contact us using the contact details at the bottom of these terms and conditions.
18.1 The application adheres to the provisions of the law and respects the rights of application users and others to privacy and reputation. If you believe that content published in the application is harming you in any way, please contact us using the details below, and we will strive to address your request as soon as possible. Such requests can be submitted via the following means:
Address: בוקעאתא;
Phone: 058-7995818;
Or email at: com.gmail@88frhat.raed
All rights to these terms and conditions are reserved to Daniel Bachari Attorneys and may not be copied, duplicated, or distributed.
Last update: June 2024